PRIVACY POLICY

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Privacy Policy

Data Controller

The data controller is TLG Travel Group LLC, headquartered at 108 West 13th Street, Wilmington, DE 19801, USA.


Representative of the Data Controller in the European Union

The data controller has appointed a representative:
Infinity Sp. z o.o., ul. Św. Jerzego 1a, 50-518 Wrocław, Poland, registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for Wrocław-Fabryczna, VI Commercial Department under KRS number 0000726672, VAT: 8982242558, hereinafter referred to as the "Representative."
To exercise rights regarding data protection, please send a request in Polish or English to the following address: [email protected]. Other Customer Service matters will not be handled through this address.


Purposes of Data Processing

The data controller processes personal data for the purpose of fulfilling the user's order based on the contract thus concluded. Consent through placing an order is voluntary and constitutes a contractual requirement, and it is necessary to perform the contract.


Personal data processed for other purposes each time requires consent through active action by the User after prior notification of the purpose, duration, and scope of processing.


Fulfilling a legally justified purpose, particularly direct marketing of its own products or services, while respecting your rights and freedoms, the Data Controller may process data within the scope indicated in the form during the ordering process for up to 5 years from the completion of the order.


Rights

Each User may request:


  • access to their personal data,
  • rectification of personal data,
  • restriction of personal data processing,
  • deletion of personal data,
  • transfer of personal data.

Additionally, each user may object to the processing of personal data.


To exercise the above rights, the user should contact the Data Protection Officer by sending an email to: [email protected]


The data controller will execute the user’s request promptly within the scope provided by applicable law. Deletion, restriction, transfer, and objection to data processing will affect the services provided and may prevent these services from being performed correctly. The Data Controller ensures that the User's data is processed solely for the purpose of fulfilling the order or for other purposes based on individually granted consents.


Collaborating Entities

Depending on the processes related to the type of service, the Data Controller may transfer data to entities necessary for the proper completion of the process. In the case of product delivery, data is transferred to couriers or postal operators to fulfill the delivery. In the case of Customer Service (inquiries and claims), data is shared with entities providing support within the specified scope.


Data Processing Entrustment

Personal data processing is carried out with the participation of entities to whom the Data Controller has entrusted data processing. This applies to entities providing server colocation services and electronic message delivery services.


Automatic Profiling

We inform you that the processed personal data is not subject to automatic profiling.


Personal Data Security

To minimize risks associated with unauthorized access to personal data records, we strive to ensure an appropriate level of privacy and security for your data. The tools we use are chosen to provide adequate protection for the processing of personal data in accordance with legal requirements.


Cookies and Their Use on the Website

Cookies are small text files sent by a web server and stored on the user's side. They may include data about actions such as clicking specific links or pages, logging into the user profile, or reading the content of pages.


Our website uses basic cookies aimed at personalizing and facilitating the use of the website for its users, e.g., saving session information, user login, user preferences, or page language.


We also use cookies installed by Google Analytics on our website, which allow us to better understand the preferences of our users. We use a set of cookies (such as "__utma" or "__utmz") that enable the anonymous collection of information and transmission of trend data without identifying individual users.


All cookies on our website are used with the user's consent.


The user may consent to the use of cookies through the settings of the browser they use to browse our website. In the same way, they can refuse this consent. These settings can be changed at any time, blocking the use of cookies and deleting previously installed files. Detailed instructions on how to set storage conditions are available on the pages of the software manufacturer or developer.


Email Communication and Consent to Marketing Messages

The data controller sends email messages solely to facilitate the sales process, e.g., for order processing and necessary communication related to its fulfillment.


Marketing messages are sent only to individuals who:

  • have registered for the newsletter, consenting to receive such messages, or
  • have consciously agreed to receive marketing content by selecting the appropriate checkbox in the order form.

The user has the right to withdraw their consent to receive marketing messages at any time by sending an email to: [email protected] or using the opt-out option included in the sent messages.


The Data Controller ensures that personal data used for marketing purposes is processed in accordance with applicable law and solely on the basis of granted consent.

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